Building H Index

 

Disney+

 
 

INDUSTRY

entertainment

products Profiled

Disney+ video streaming service

 
 

H-Score

 

28

ranked 2nd of 7 within entertainment industry

ranked 31st of 37 overall

 
 

product description

 

Disney’s video streaming service, Disney+, allows subscribers to watch video content on a variety of devices (including televisions, computers, tablets and smartphones) on a 24/7 basis. Usage of the service is unlimited and charged at a flat rate. Disney+ is presented without advertisements.

Disney+ offers 11,700 television episodes and 700 movies.(1) As of their fourth quarter in 2021, it has been reported that Disney+ has approximately 118 million subscribers globally.(2)

 

product usage

 

Most people use the product by sitting, for sustained periods of time, and watching content on a screen. Most users watch the service indoors most of the time and use the service sometimes alone and sometimes with friends or family. While using the service, the service consumes most, if not all, of the user’s attention. Disney+ is one of several competing video streaming services and most users who watch programming on Disney+ also spend time watching other services as well. 

 

influence on health-related behaviors

 
 

EATING

slight negative influence

 

Television viewers frequently eat while watching TV and the foods they eat tend to be less healthy than foods consumed at meal times. Watching TV multiple hours a day has been linked to unhealthy dietary behaviors, and increased outcomes of diet-related diseases such as diabetes and cardiovascular disease.(3,4) 

People tend to eat more mindlessly while watching TV because they’re distracted: food is less satisfying, and you miss cues that you’ve eaten enough.(5)

In Building H’s consumer research 64% of video streaming users (not specific to Disney+) reported eating at least one meal per week and 59% of users reported snacking sometimes, usually or always, while watching streamed content. 37% of users who streamed more than 4 hours per day reported eating more than one meal per day and 49% of those users reported snacking usually or always, while watching.(6)

Some association between diet and television watching has been attributed to the presence of advertisements for unhealthy foods.(7,8)

Because Disney+ does not interrupt its programming with advertisements, it does not contribute to unhealthy diets in the same way as conventional, ad-supported, television.

 
 

PHYSICAL ACTVITY

moderate negative influence

 

Television watching is typically a sedentary activity, thus time spent watching television limits opportunities for physical activity. In addition, television viewing is an especially sedentary behavior, having a lower metabolic rate than other sedentary activities.(9) While a moderate amount of television watching would leave time for more active pursuits, Americans on average spend approximately six hours per day watching video content(10) and less than 5% of Americans get 30 minutes per day of moderate physical activity.(11)

Disney+’s implementation of streaming video uses features that encourage greater use of the service; the flat subscription rate sets no maximum limit on viewing; and the autoplay feature automatically plays next episodes, thus encouraging binge-watching. Disney+ does have one of the less aggressive autoplay implementations: new episodes play a minimum of 20 seconds after the end of the previous episode, and often after the rolling of credits. Autoplay is activated for children’s programming as well. Users do not have the option to disable the autoplay feature.

 

opportunities:

  • Shift away from encouraging binge-watching:
    • eliminate the autoplaying of next episodes or at least eliminate autoplay for children’s programming
    • make autoplay opt-in rather than opt-out or at least enable users to disable autoplay
 
 

Sleeping

slight to moderate negative influence

 

Late-night television viewing negatively affects sleep in two ways: 1) by offering a competitive alternative to sleep; and 2) through the bright, blue spectrum light of the screens that has been shown to suppress the production of melatonin, a hormone that signals the onset of the sleep cycle.(12)

Building H’s consumer research found that 54.7% of video streaming users (not specific to Disney+) reported that watching TV or movies caused them to lose some sleep at least once a week on average, with 36.6% reporting that they got less sleep for this reason two or more times a week. 14.5% reported their sleep being affected four or more nights a week.(13)

Disney+ encourages binge-watching (which can compete with sleep) through the use of autoplay, albeit with a less aggressive approach than some of its competitors. 

It does not adapt any of its features to treat “bedtime” differently than any hour of the day.

Disney+ might also influence sleep indirectly through its influences on physical activity and time spent outdoors, as both of those behaviors are positively correlated with better sleep.

 

opportunities:

  • Enable users to set a bedtime mode, as with iOS and Android, such that they can specify the hours when they hope to go to sleep and then respect those hours by making the user choose affirmatively to watch new episodes after the set bedtime.
  • Adapt recommendation algorithms to promote less intense programming in the hour prior to the user’s set bedtime.
 
 

Engaging Socially

neutral influence

 

Television watching can be either a solo or a social activity. Building H’s consumer research found that 36.1% of streaming users (not specific to Disney+) reported watching with others at least 75% of the time, 26.6% reported sometimes watching with others and 37.3% reported watching with others less than 25% of the time.(14) These results are consistent with other research that found Americans split their time evenly between watching alone or watching with others.(15)

Watching television alone clearly competes with social activity, but watching with significant others, family and friends can enhance relationships.

Disney+ offers a social viewing feature called GroupWatch.(16) With GroupWatch, users can invite up to six other people to join them to watch a title synchronously. The feature also supports communication through emojis. We do not have information on how many people use the GroupWatch feature.

 

opportunities:

  • Promote and/or make the GroupWatch more prominent.
  • Create prominent opportunities for online discussions about shows.
 
 

Getting Outdoors

moderate negative influence

 

As most viewing takes place indoors, time watching television competes with time spent outdoors.

 

opportunities:

  • Shift away from encouraging binge-watching.
 
 

Notes

 
  1. The Walt Disney Company. Fiscal Year 2020 Annual Financial Report. P. 16.

  2. Julia Stoll. Number of Disney Plus subscribers worldwide from 1st quarter 2020 to 4th quarter 2021. Statista website. November 15, 2021

  3. Georgina Cairns et al. Systematic reviews of the evidence on the nature, extent and effects of food marketing to children. A retrospective summary. Appetite. Volume 62, 1 March 2013. Pages 209-215.

  4. Ahmad Alghadir et al. Television Watching, Diet and Body Mass Index of School Children in Saudi Arabia. Pediatrics International. Volume 58, Issue 4, April 2016. Pages 290-294.

  5. Janna Smith and Tanya Ditschun. Controlling satiety: how environmental factors influence food intake. Trends in Food Science & Psychology. Volume 20, Issues 6–7, July 2009. Pages 271-277.

  6. Steve Downs. A Survey of Modern Life: Food; Delivery Apps, Meal Kits, Groceries and Cooking Dinner. Building H on Medium. January 20, 2022

  7. J.L. Harris et al. Priming effects of television food advertising on eating behavior. Health Psychology, 28(4), (2009). Pages 404–413. 

  8. Cairns et al. (2013)

  9. Barbara Ainsworth et al. Compendium of Physical Activities: Classification of Energy Costs of Human Physical Activities. Medicine and Science in Sports and Exercise, January 1993, pp. 71-80.

  10. Sarah Perez. U.S. Adults Now Spend Nearly 6 Hours per Day Watching Video. TechCrunch, July 31, 2018

  11. President’s Council on Sports, Fitness & Nutrition. Facts & Statistics

  12. Matthew Walker. Why We Sleep. pp. 267-270.

  13. Steve Downs. A Survey of Modern Life: Sleep; New Data on American Sleeping Patterns. Building H on Medium. May 25, 2021

  14. Carlo Martinez. A Survey of Modern Life: Entertainment. Building H on Medium. May 4, 2021

  15. When You Watch, Are You Alone? Radio & Television Business Report. January 15, 2019

  16. GroupWatch: Watch Together, Even When Apart. Disney+ website